Privacy policy

Privacy Policy — We Sell Bags

At We Sell Bags, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) and relevant South African data protection laws.

We Sell Bags PTY LTD (Reg No. 2026/414526/07) is a South African online store based in Centurion, Gauteng.

1. Information We Collect

When you shop on our website, create an account, or contact us, we may collect the following personal information:

  • Your name and surname
  • Email address
  • Mobile number
  • Billing and delivery addresses
  • Order details and purchase history
  • Payment method information, processed securely by our payment provider
  • Device information, including IP address, browser type and cookies

We do not store your credit card details. All payments are securely processed through approved payment gateways.

2. Legal Basis for Processing

We process your personal information based on:

  • Your consent, for example when subscribing to marketing communication
  • The performance of a contract, including processing and delivering your order
  • Compliance with legal or tax obligations
  • Our legitimate business interests, including fraud prevention and service improvement

3. How We Use Your Information

Your information may be used to:

  • Process your orders and deliveries
  • Communicate with you about your purchase
  • Provide customer support
  • Improve our website and shopping experience
  • Send order confirmations, dispatch notifications and follow-up messages
  • Detect and prevent fraudulent activity

4. Marketing & Communication

We may send you marketing messages only if:

  • You subscribed to our newsletter or marketing list, or
  • You placed an order and receive service-related or transactional communication

You may unsubscribe from marketing emails at any time using the unsubscribe link included in the email or by contacting us directly.

5. Sharing Your Information

We do not sell or trade your personal information.

We may share your data only with trusted service providers who help us operate our business, including:

  • Payment gateways and EFT providers
  • Courier and delivery partners
  • Email service providers
  • Shopify, our ecommerce platform

These service providers receive only the information necessary to perform their services and are required to safeguard your information.

6. International Data Transfers

Some of our service providers, including Shopify and certain payment partners, may store or process information outside of South Africa. Where this occurs, appropriate safeguards are in place to ensure your information remains protected in accordance with POPIA.

7. Cookies & Tracking

Our website uses cookies to enhance your shopping experience, including:

  • Remembering what’s in your cart
  • Saving login sessions
  • Understanding website traffic and performance

You may disable cookies in your browser settings, though this may affect website functionality.

8. Data Storage & Security

Your information is stored securely through Shopify’s encrypted systems. We take reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration.

9. Your Rights Under POPIA

Under South African law, you have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information where legally permitted
  • Object to certain types of processing
  • Withdraw consent for marketing communication

10. Retention of Information

We retain personal information only for as long as necessary to:

  • Fulfil your orders
  • Provide after-sales support
  • Comply with legal, accounting and tax requirements

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

12. Information Officer

In terms of POPIA, We Sell Bags PTY LTD acts as the responsible party for your personal information.

We Sell Bags PTY LTD
Reg No. 2026/414526/07
Centurion, Gauteng, South Africa
Email: admin@wesellbags.co.za

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: admin@wesellbags.co.za
Phone or WhatsApp: 082 495 7931 / 072 654 7491

We are committed to keeping your data safe and secure.